What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We only capture data from our forms during certain months. Do we only pay for the months data is being entered?

    Asked by Tiffany  on July 18, 2014 at 06:06 PM
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 18, 2014 at 07:02 PM

    If you think you'¡ll get more than 100 submissions during that period, then you can upgrade your free account (make sure you are correctly logged into that account). Then you can request to us to cancel it, so the next month it won't charge again.