What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Im not receiving an email after form submissions

    Asked by Nathan on August 25, 2011 at 05:55 PM

    I am not receiving an email after form submissions. My email is set to allow spam so I dont know how to fix this issue

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    JotForm Support

    Answered by NeilVicente on August 26, 2011 at 02:20 AM

    Hi Nathan,

    Is your question concerning a JotForm generated form? I looked up your website but I can't find any forms created using our Form Builder. I also tried looking up an account using your e-mail address nathan.rchapman@yahoo.com but couldn't find any.

    With that, I conclude that your query is out of our jurisdiction. Sorry but we can't provide support to a product which we do not offer.

    You may search the web for more information regarding your problem. Oh, and while we're at it, you might want to use our product for your form needs.

    Click here to register a free JotForm account which allows you to receive 100 form submits per month. Our users swear by our product's features and ease of use. We also provide support even for non-paying users :)