Why is it displaying only one entry is allowed error on my form?

  • Profile Image
    Asked on August 25, 2011 at 06:05 PM
  • Profile Image
    Answered on August 26, 2011 at 12:24 AM

    Hi JohnBritton,

    This message means that either loose check or strict check is enabled in the unique submissions setting of your form. This fetaure is useful especially for survey forms or contest forms that should only accept one entry per user (in this case per computer). The loose check uses cookies, while the strict check uses IP addresses. 


    To remove this setting, please go to your toolbar's Preferences button then click Advanced Settings tab to allow multiple submissions from a particular IP address.

    Select NO CHECK in the Unique Submissions field (in the screenshot above, it is set to LOOSE CHECK). Don't forget to save your form after the changes are finalized. 

    Please let us know if you have any other questions or concerns. Thank you for using Jotform!