What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have changed the recipient email address

    Asked by bnall4 on July 19, 2014 at 10:52 AM

    and it it still sending the form to the default email address on the account.

    recipient recipient email email and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 19, 2014 at 07:35 PM

    You are probably using the test button, which will always send the test message to the email on profile. To really test a form after changing the recipient address, simply open the form, fill it out and submit it.