why am i being charged twice for my subscription?

  • vivalapies
    Asked on July 19, 2014 at 11:09 AM

    Here is the picture of my account

    why am i being charged twice for my subscription? Image 1 Screenshot 20

     

    If you could figure this out and email us back at hi@vivalapies.com it would be appreciated.

  • Jeanette JotForm Support
    Replied on July 19, 2014 at 7:58 PM

    We have fixed the problem by canceling and refunding the duplicate subscription.