What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why am i being charged twice for my subscription?

    Asked by vivalapies on July 19, 2014 at 11:09 AM

    Here is the picture of my account

     

    If you could figure this out and email us back at hi@vivalapies.com it would be appreciated.

    Page URL:
    http://vivalapies.com/order

    height picture png my account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 19, 2014 at 07:58 PM

    We have fixed the problem by canceling and refunding the duplicate subscription.