I wanted to upgrade to premium package for one month, but I mistakenly updated it for a year.

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    hrerbkb
    Asked on July 19, 2014 at 12:25 PM

    I wanted to upgrade to premium package for one month, but I mistakenly updated it for a year. How to convert it into monthly and get refund of remaining 11 months?

     

    User ID: hre.rbkb@gmail.com

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    Jeanette
    Answered on July 19, 2014 at 09:17 PM

    I have already canceled and refunded the yearly subscription, once the refund is completed you can re-upgrade your account by purchase the $9.95 plan.

    Kind regards