- hrerbkbAsked on July 19, 2014 at 12:25 PM
I wanted to upgrade to premium package for one month, but I mistakenly updated it for a year. How to convert it into monthly and get refund of remaining 11 months?
User ID: firstname.lastname@example.org
- JotForm Support ManagerJeanetteAnswered on July 19, 2014 at 09:17 PM
I have already canceled and refunded the yearly subscription, once the refund is completed you can re-upgrade your account by purchase the $9.95 plan.