What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Now using an SSL website

    Asked by James  on July 20, 2014 at 12:34 AM


         We are currently using your free service to make a "contact us" form on our website. Recently we switched to a SSL and the current contact us JotForm is now being blocked by most web browsers. Is this something that can be remedied with the free version or would we need to upgrade? Is the upgrade a one time purchase or a monthly subscription?

    Thank you for the help.







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    JotForm Support

    Answered by jonathan on July 20, 2014 at 01:41 AM

    Hi James,

    Since your website now requires SSL certificate, you should also re-embed the form using its secure URL.

    Follow this user guide on How to Embed the Form using secure URL.

    The secure URL of your Contact Us form should be like this https://secure.jotform.us/form/30187101427142


    Please inform us if you need further assistance.