What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to subscribe to a 1 year plan

    Asked by fellamedia on July 20, 2014 at 09:20 AM

    I want to buy 1 year, but on PayPal it says i need to ad a creditcard. I have balance on my account and don't have any creditcard. So please provide me an way to simply pay for 1 year withoud an creditcard using PayPal.

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    JotForm Support

    Answered by Welvin on July 20, 2014 at 11:11 AM

    Hi,

    Per Paypal User Agreement, Paypal Balance is your first funding method when it's available. If not, a credit card is required. Please check:

    https://www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US#3

    Now, Paypal also needs you to add a credit/debit card to your account in order to verify your account. This is required per security policy. Is your Paypal Account verified?

    Thanks