Edit Submission within the embedded form?

  • Profile Image
    hartmutgunther
    Asked on July 20, 2014 at 09:19 PM

    Question

    I have a form on my site. It is long so I have encouraged users to finish the form later. This is accomplished by the great "Edit Link" feature and the auto responder that the user receives that contains the link to the form so that can continue editing later.

    My form is embedded on a specific page on my website. All good.

    However when the user goes back to the form (via edit link) they are taken to the Jotform site (albeit secure) to continue.

    Is there a way for the user to be returned to my site (after clicking the edit link) with their partially completed form embedded in my site

    This would just give the user a lot more confidence that they are still dealing with our business and make for less potential confusion.

     

    thanks for your help

  • Profile Image
    EltonCris
    Answered on July 21, 2014 at 12:11 AM

    Hi,

    Unfortunately, it is not possible with {edit_link} feature. However there's a workaround for that but this doesn't use embed method. You can map your form domain with your custom domain name so instead of seeing jotformpro.com in the edit URL, it can be replaced with your domain name e.g. form.mysite.com which gives more satisfaction and might help prevent confusions.

    1. Here's how to map form domain with your custom domain. https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-JotformMake sure to visit your custom domain afterwards to confirm if it's working.

    2. This time you don't need to use {edit_link} tag on your autoresponder since it will generate Jotform's default URL. Just replace {edit_link} tag on your autoresponder with the following.

    http://form.mysite.com/form.php?mode=inlineEdit&formID=FORM_ID&sid={id}

    Replace,

    form.mysite.com with your custom domain URL

    FORM_ID with your form IDIt's a long string of numbers at the end part of your form URL.

    Hope this helps. If you need further assistance, let us know here.

    Regards!

  • Profile Image
    eduantony
    Answered on August 04, 2014 at 11:52 PM

    Hello, I managed to create the form that way. But how do I edit a submission in a client area of my site? Is it possible? 

  • Profile Image
    ashwin_d
    Answered on August 05, 2014 at 01:47 AM

    Hello eduantony,

    My colleague's workaround mentioned in point #2 does address this issue of yours. You can construct your own edit link equivalent and use it in your webpage.

    Were you looking for some other solution or do you have any concerns? Do get back to us and we will surely help you.

    Thank you!

  • Profile Image
    eduantony
    Answered on August 05, 2014 at 08:54 AM

    How do I create a password protected area of customer and an editable form?
  • Profile Image
    jonathan
    Answered on August 05, 2014 at 09:07 AM

    @ eduantony 

    Since the your question is about a different topic, I have created a new post about it here

    http://www.jotform.com/answers/412152

    We will give you respond on that thread.

    Thanks.