What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How secure is the file upload in Jotform?

    Asked by NAGCAS on July 20, 2014 at 11:57 PM
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    JotForm Support

    Answered by Welvin on July 21, 2014 at 05:30 AM


    Our servers are highly secured and we can guarantee you that your form submissions, including those files are safe. You can also take advantage of our SSL or Secure Forms. Please check this guide: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    Let us know if you have further questions.


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    Answered by sophrokhepri on October 26, 2016 at 01:23 PM

    maybe secured bur not private !!!

    everybody can access the uploaded files, no protection!!!

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    JotForm Support

    Answered by Welvin on October 26, 2016 at 02:35 PM

    @sophrokhepri: I see that you have created your own thread with regards to the file uploads. One of the threads has been submitted to our backend team for verification and the other is currently waiting. We'll address your concern there instead. 

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    Answered by ConnectedTP on November 01, 2016 at 07:10 PM

    Is this true? Can everyone acces the uploaded content?
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    JotForm Support

    Answered by Chriistian on November 02, 2016 at 03:25 AM

    Hi @ConnectedTP,


    I have moved your concern on a separate thread so we can better assist you with your concern. You can check the thread here: https://www.jotform.com/answers/978840. We will attend to your concern on that thread accordingly.



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    Answered by KadeJM on November 02, 2016 at 09:17 AM

    We're very pleased to inform you that uploaded files can now be kept very secured.

    Please take a look at this blog https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure for more details.