I had one person make a payment and it is not showing in my paypal

Just one more question and promise im done..lol. I had one person person make a payment and it is not showing in my paypal. Was there an error or being held by jotform?

Hi,

Did you receive the payment confirmation from Paypal? If not, then I'm sure that the submission was incomplete. Please check your form's incomplete payment section: http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/.

We also recommend enabling IPN settings to your Paypal Account to complete the payment integration. Please check the following guides:

-http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

-http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

Hope that helps! Let us know if you have further questions or if you need further assistance.

Thanks