Sending Notification and Autoresponder based on a condition

simonebrennan
Asked on July 21, 2014 at 03:47 AM

Hi, will the normal notifier and autoresponder emails still be sent if a condition is put into place to send to a specific person depending on an answer?

This is a re-post of a comment on Smart Forms: Conditional Logic for Online Forms
Welvin

Jotform Support

Answered on July 21, 2014 at 06:18 AM

Hi,

The autoresponder and email notification will be sent if the conditional logic is met. If you want to send an autoresponder and notification email even if the conditional logic is not met, create an additional settings for both instead.

http://www.jotform.com/help/25-Setting-Up-Email-Notifications

http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

Thanks