Forms sends without email address field, but its set as "required"?

  • freedomchildcare
    Asked on July 21, 2014 at 6:38 AM

    Hi,

    We get an odd email come through from a user but it doesn't have the email address included? But on the form we have set this as a "required" field, how does that happen?

    Thanks

  • jedcadorna
    Replied on July 21, 2014 at 8:11 AM

    It is because you are using a "Text Box" field which validation is set to "None". If you are going to use a "Text Box" field make sure to choose a correct validation base on your requirement so in this case choose the validation as "Email".

    Forms sends without email address field, but its set as required? Image 1 Screenshot 30

    You can use "Email" field under "Quick Tools" so that it will automatically validate the field as email.

    Forms sends without email address field, but its set as required? Image 2 Screenshot 41

  • freedomchildcare
    Replied on July 21, 2014 at 9:07 AM

    Thank you :-)

  • jedcadorna
    Replied on July 21, 2014 at 10:19 AM

    You are welcome. If you need further help kindly post a new thread here http://www.jotform.com/contact