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    Forms sends without email address field, but its set as "required"?

    Asked by freedomchildcare on July 21, 2014 at 06:38 AM


    We get an odd email come through from a user but it doesn't have the email address included? But on the form we have set this as a "required" field, how does that happen?


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    Answered by jedcadorna on July 21, 2014 at 08:11 AM

    It is because you are using a "Text Box" field which validation is set to "None". If you are going to use a "Text Box" field make sure to choose a correct validation base on your requirement so in this case choose the validation as "Email".

    You can use "Email" field under "Quick Tools" so that it will automatically validate the field as email.

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    Answered by freedomchildcare on July 21, 2014 at 09:07 AM

    Thank you :-)

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    Answered by jedcadorna on July 21, 2014 at 10:19 AM

    You are welcome. If you need further help kindly post a new thread here http://www.jotform.com/contact