Uploaded photo not being displayed in the submission email.

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    Asked on July 21, 2014 at 07:28 AM

    Good afternoon, 


    I would like my form, a photo can be uploaded. However, I do not get to see in my confirmation email the photo. Only a missing picture. I have used the link there. 


    Please let me know how I can fix this. 




    Ilona van Rossum

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    Answered on July 21, 2014 at 08:47 AM


    Have you solved your problem already?

    I did check your form's notification email alert and did not find any issue with that. The submission emails should display the uploaded images correctly.

    I cloned your form and sent a test submission. The submission email I received does display the uploaded images correctly. Please the screenshot below:

    If you are still not able to see the images in the email, please share a screenshot of the email you received and we will take a look. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!