Uploaded photo not being displayed in the submission email.

  • Profile Image
    StyleDeluxe
    Asked on July 21, 2014 at 07:28 AM

    Good afternoon, 

     

    I would like my form, a photo can be uploaded. However, I do not get to see in my confirmation email the photo. Only a missing picture. I have used the link there. 

     

    Please let me know how I can fix this. 

     

    Sincerely,

     

    Ilona van Rossum

  • Profile Image
    ashwin_d
    Answered on July 21, 2014 at 08:47 AM

    Hello,

    Have you solved your problem already?

    I did check your form's notification email alert and did not find any issue with that. The submission emails should display the uploaded images correctly.

    I cloned your form and sent a test submission. The submission email I received does display the uploaded images correctly. Please the screenshot below:

    If you are still not able to see the images in the email, please share a screenshot of the email you received and we will take a look. The following guide should help you in uploading image in your forum post:  https://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!