Dumb email question

  • Profile Image
    AWP100
    Asked on August 26, 2011 at 12:23 AM

    The User Guide has:

    1. Click on "Setup & Embed" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Notification" option and complete the wizard.

     

    But the wizard is leaving some unexpected options:

    1. After clicking "notification" I get an evelope image with editable text in various places.  Am I supposed to do something here?
    2. When I click "next" I get a forms list with editable fields and text in brackets. What am I supposed to do here, if anything. Do I edit within the brackets, or delete them?
    3. It has a "test email" button at the bottom. What email am I testing? So far I haven't been asked directly to enter any email. 
  • Profile Image
    allanftd
    Answered on August 26, 2011 at 01:20 AM

    Hi AWP100,

    Thank you for your message. Please allow me to answer each of your questions:

    1. After clicking "notification" I get an evelope image with editable text in various places.  Am I supposed to do something here?
    ANS: No, unless you want to change the email address who will receive the email notifications. You can even add multiple email addresses as recipient of the email notification. Just separate each email add by a comma and a space, like user@email.com, user2@email.com, user3@email.com, etc..
    2. When I click "next" I get a forms list with editable fields and text in brackets. What am I supposed to do here, if anything. Do I edit within the brackets, or delete them?
    ANS: No need to do anything if you want to get all information submitted by your client. 
    3. It has a "test email" button at the bottom. What email am I testing? So far I haven't been asked directly to enter any email. 
    ANS: This function allows you to test if the email notification is working without deducting from your monthly submissions allowance. You can specify the email address where you want the test email to be sent.
    Hope you find the answers above useful and relevant. Please do not hesitate to contact us again for further assistance.
    Thank you and enjoy using JotForm!
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