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    Widget button on left-hand sidebar not working

    Asked by kolbert on July 21, 2014 at 08:27 AM

    The More Widgets button on the left-hand sidebar moves around like a drag-and-drop field. You can't click on it. I am using a PC with Windows 7. I tried in Chrome and IE.


    Thank you

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 21, 2014 at 09:36 AM

    Hello kolbert,

    Please be noted that you can actually drag and drop the "More Widgets" field in your form. It works as a wizard which will allow you to search and select the desired widget in your form. Simple clicking and double clicking will still give you the same wizard window to select the desired widget from the list. Please check the screenshot below:

    Were you expecting some other behavior? Is it not working as per the screenshot I have shared with you?

    We will wait fro your response.

    Thank you!

  • Profile Image

    Answered by kolbert on July 21, 2014 at 09:41 AM

    Thank you. It is working now, but before nothing happened when I double clicked. I got the crosshair cursor showing me that I can drag and drop.

    Thank you for your quick reply.



  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 21, 2014 at 09:54 AM

    Hello Lee,

    You are welcome.

    It could be a temporary browser related glitch. I am glad that is is working fine now.

    Do get back to us if you have any questions.

    Thank you!