- bookkeeper360Asked on July 21, 2014 at 10:34 AM
Our Box.com integration is down, we reauthorized the sync and they still failed
to push the forms into box.
- jedcadornaAnswered on July 21, 2014 at 11:55 AM
Thank you for reporting this to us I have forwarded this to our 2nd level to rectify the issue. You'll be notified here once this has been fixed.
Thank you for your patience.
- JotForm SupportkennethAnswered on July 22, 2014 at 07:32 AM
Hi, we just fix something on our system that is related to this.
This can probably solve the problem you have.
Please try it again and let us know if you still can't receive any single submission files to your box account.
- bookkeeper360Answered on July 22, 2014 at 10:11 AMYes this has solved our problem and the Jot Forms are flowing once again
Thanks for your help!
- JotForm SupportdavidAnswered on July 22, 2014 at 11:27 AM
Glad to see everything is working again. Please let us know if you have any other questions and we will be happy to help.
Thank you for using Jotform!