What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Box Integration is not uploading data to Box.com

    Asked by bookkeeper360 on July 21, 2014 at 10:34 AM

    Our Box.com integration is down, we reauthorized the sync and they still failed 

    to push the forms into box. 

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    Answered by jedcadorna on July 21, 2014 at 11:55 AM


    Thank you for reporting this to us I have forwarded this to our 2nd level to rectify the issue. You'll be notified here once this has been fixed. 

    Thank you for your patience.

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    JotForm Support

    Answered by kenneth on July 22, 2014 at 07:32 AM

    Hi, we just fix something on our system that is related to this.

    This can probably solve the problem you have.

    Please try it again and let us know if you still can't receive any single submission files to your box account.


  • Profile Image

    Answered by bookkeeper360 on July 22, 2014 at 10:11 AM
    Yes this has solved our problem and the Jot Forms are flowing once again
    into Box.com.
    Thanks for your help!
    Steven Muller
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    JotForm Support

    Answered by david on July 22, 2014 at 11:27 AM


    Glad to see everything is working again.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!