Box Integration is not uploading data to Box.com

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    bookkeeper360
    Asked on July 21, 2014 at 10:34 AM

    Our Box.com integration is down, we reauthorized the sync and they still failed 

    to push the forms into box. 

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    jedcadorna
    Answered on July 21, 2014 at 11:55 AM

    Hello,

    Thank you for reporting this to us I have forwarded this to our 2nd level to rectify the issue. You'll be notified here once this has been fixed. 

    Thank you for your patience.

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    kenneth
    Answered on July 22, 2014 at 07:32 AM

    Hi, we just fix something on our system that is related to this.

    This can probably solve the problem you have.

    Please try it again and let us know if you still can't receive any single submission files to your box account.

    Thanks,
    Kenneth

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    bookkeeper360
    Answered on July 22, 2014 at 10:11 AM
    Yes this has solved our problem and the Jot Forms are flowing once again
    into Box.com.
    Thanks for your help!
    Steven Muller
    ...
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    david
    Answered on July 22, 2014 at 11:27 AM

    Hi,

    Glad to see everything is working again.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!