Syncing problem

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    Asked on July 21, 2014 at 12:18 PM

    Hi I am currently integrating for all my form submission but I noticed that recently (3-days ago) the forms are not uploading to Is there any way this can be resolved? I have tried disconnect and reconnecting the integration of link but it still does not work. Please advise. 

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    Answered on July 21, 2014 at 01:28 PM


    I am able to replicate the issue. Allow me to forward this thread to our developers so they can check further. You will be notified via this thread when the issue is fixed.

    Thank you!


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    Answered on July 22, 2014 at 07:29 AM

    Hi, we just fix something on our system that is related to this.

    This can probably solve the problem you have.

    Please try it again and let us know if you still can't receive any single submission files to your box account.