What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Box.net Syncing problem

    Asked by jvoong on July 21, 2014 at 12:18 PM

    Hi I am currently integrating box.net for all my form submission but I noticed that recently (3-days ago) the forms are not uploading to box.net. Is there any way this can be resolved? I have tried disconnect and reconnecting the integration of link but it still does not work. Please advise. 

    problem syncing box.net
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    JotForm Support

    Answered by Welvin on July 21, 2014 at 01:28 PM

    Hi,

    I am able to replicate the issue. Allow me to forward this thread to our developers so they can check further. You will be notified via this thread when the issue is fixed.

    Thank you!

     

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    JotForm Support

    Answered by kenneth on July 22, 2014 at 07:29 AM

    Hi, we just fix something on our system that is related to this.

    This can probably solve the problem you have.

    Please try it again and let us know if you still can't receive any single submission files to your box account.

    Thanks,
    Kenneth