What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't upgrade to Economy

    Asked by Shamele55 on July 21, 2014 at 04:29 PM

    Tried several times to upgrade to the Economy plan, but nothing happens after I press Upgrade and it says "Processing"

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    JotForm Support Manager

    Answered by Jeanette on July 21, 2014 at 05:25 PM


    I've upgraded your account from Economy, your account is now on Economy status.

    Kind regards