What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    jotform is not sending files to box.net

    Asked by ccprinting on July 21, 2014 at 04:48 PM

    I set up integration in jotform with box.net

    I tested the form

    Jot form is receiving the submissions

    box.net is not

    form location

    www.slocopies.com/Test/default.htm

    Page URL:
    www.slocopies.com/Test/default.htm

    JotForm Submissions www form location
  • Profile Image
    JotForm Support

    Answered by david on July 21, 2014 at 06:24 PM

    Hi,

    I tried to connect my box account to a clone of your form and was unable to.  I had a user earlier with the same issue and have sent another request to have our development team look into this to see if there may be something outside of Jotform going on.  Thank you for your patience and we hope to have a resolution for you soon.

  • Profile Image
    JotForm Support

    Answered by kenneth on July 22, 2014 at 07:32 AM

    Hi, we just fix something on our system that is related to this.

    This can probably solve the problem you have.

    Please try it again and let us know if you still can't receive any single submission files to your box account.

    Thanks,
    Kenneth