What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form disappears even though it says it is saving.

    Asked by thorpug on July 21, 2014 at 11:49 PM

    My form is fine when I am working in it. If I change screens it disappears even though it says it is saving. What has happened to my form? Why is there no simple SAVE  or SAVE AS??

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    JotForm Support

    Answered by jonathan on July 22, 2014 at 04:03 AM


    I am not sure how you meant by If I change screens it disappears  -- did you meant closing the browser and then opening it again? Doing that action will surely close the form builder and your form.

    You can view all your forms in your My Forms lists when logged in to JotForm. 

    Here is also the user guide on -How-to-Save-a-Form .

    By default, the forms are being auto saved while working on the form builder. So your form is always safe and saved while editing/working.

    You can do the SAVE AS on forms by cloning them instead. Follow this user guide on 



    Please inform us if you are still having issue on this.