Ever since I signed up yall suppose sent me a menu I haven’t receive

  • Drew
    Asked on June 3, 2022 at 9:54 AM

    Ever since I signed up yall suppose sent me a menu I haven’t received anything still taking my money Cancel and refund my money haven’t gotten anything so I should get my money back thanks in advance I didn’t get any information instruction or anything what am I sipose to do Mary Drew cancel before it begins refund and cancel

    Page URL: https://www.jotform.com/blog/customer-service-is-the-new-marketing/
  • Marina_V
    Replied on June 3, 2022 at 10:29 AM

    Hello Drew,

    Thank you for contacting Jotform Support. We apologize for the inconvenience this has caused. As a form provider, Jotform is not the form owner and thus is unable to access your payment information.

    If you have not received any instructions from the form you completed, please contact the owner of the form so they could process your request.

    Let us know if we can further assist.