What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why have the homepage open to a product that can't be saved unless you

    Asked by Tim on July 22, 2014 at 08:59 AM

    Why have the homepage open to a product that can't be saved unless you create an account first? I just wasted 3 hours building work that was completely lost. There needs to be a warning for people that their work cannot be saved unless they are logged in.



    This is a re-post of a comment on About Us

    product create saved 3
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    Answered by jedcadorna on July 22, 2014 at 10:10 AM

    Your form is not lost if you haven't created an account. Jotform creates a guest account and when you create an account it will be migrated to your created account.

    If you lost your form we can locate it by form ID or through your registered email then we can move that form to your new account.