my form has suddenly been taken down

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    natserkin
    Asked on July 22, 2014 at 09:45 AM

    Hi

    We have used your form for a few weeks now and it got to a point we had to get one of the packages which we did but its still down and when I go in to view it it says we have gone beyond our quota. Is what we have not enough for us?

    How can I get this bqck on track?

    Thanks

    Shelley - shelley@btacreates.com

  • Profile Image
    Jeanette
    Answered on July 22, 2014 at 11:12 AM

    Your account username natserkin got no forms at all, however, I can see there are 2 forms shared with this it from another username btacreates

    RoyalPosterCompetition2014

    RoyalPosterCompetition

    To resolve the problem we can link the subscription INT140710-1319-43525 to btacreates rather than natserkin.

    Please let us know if you agree with this, so we can proceed.