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Billing IssuesAsked by CALMca on July 22, 2014 at 11:00 AM
I am sorry but I am very close to giving jotform a negative rating on CNET and other review sites because I am getting no response about my concerns about being double and triple billed for one account.
Could you please resolve this issue so that I can be reimbursed for paying double and three times what I should have paid for an account.
If there was a customer service line I could call to talk to you then I wouldn't post on this forum. However, I am getting very concerned because there seems to be no way to talk to a person and have my issues resolved.
Please contact me so this can be resolved.
I would really appreciate it.
I believe we have addressed your concern here:
As well as here:
We understand your frustration but it does indeed look like your issue has been addressed a few times now and the second thread I linked is waiting for your response.
Please let us know if you have any other questions and we will be happy to help.
Thank you for using Jotform!