What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Edit Form in Wordpress

    Asked by flygreg on July 22, 2014 at 11:05 AM

    I have some forms that are up and seem to be working, but they will  not load in the admin. I need to edit them. It's been 2 days.

    Thanks

     

    Also.... I cannot delete any forms in the backend, It comes up with a fatal error.

    Page URL:
    http://gregtregunno.ca/quotes/automobile-quotes

    Screenshot
    cannot edit form backend thanks and cannot delete
  • Profile Image
    JotForm Support

    Answered by Welvin on July 22, 2014 at 12:54 PM

    Hi,

    I think you are using the Form Generator Plugin for WordPress. This app was created by someone and not by Jotform. Unfortunately, our developers can't check it to our backend. You have to contact the app creator using the following pages:

    http://wordpress.org/support/plugin/form-generator-powered-by-jotform

    http://wpactivism.com/forums/forum/form-generator-wordpress-2/

     

    Alternatively, you can use our very own Embed Form Plugin: http://wordpress.org/plugins/embed-form/screenshots/. But you have to create the form first to our form builder: http://www.jotform.ca

    Thanks