- dcleary24Asked on July 22, 2014 at 03:14 PM
I received the email below about exceeding 10 SSL submissions and having to upgrade my account or my form will be deactivated.
I have changed the form to NOT be SSL. I don't need SSL and don't receive close to the 100 submissions per month.
Can I keep my free plan for now since I disabled the SSL feature?
Thank you. David
July 22, 2014
Dear David Cleary,
You have currently reached the limits of your account. Your forms will be disabled . Free accounts are limited to 10 SSL submissions per month.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
Thanks for using JotForm,
- KadeJMAnswered on July 22, 2014 at 04:23 PM
You received that notice since you are on a Free Account as free accounts can only receive a total of 10 SSL Submissions per month. I understand this was not intentional so I have reset this for you, but please take note that we can only do this once.
- dcleary24Answered on July 22, 2014 at 04:36 PM
Thank you so much! I appreciate it very much and understand this is a one-time exception. Have a great day.
- JotForm SupportKiranAnswered on July 22, 2014 at 06:02 PM
You are welcome, David. Please get back to us if you need any further assistance. We are happy to help you.