Unable to attach a screenshot to the forum thread

  • StoneProducts
    Asked on July 22, 2014 at 3:45 PM
    NOTE: I've attemped to attach a JPEG screen shot (252kb) and your form says it's an invalid image file.  I tried a PNG same thing.  What's up with that?
  • Mike_T Jotform Support
    Replied on July 22, 2014 at 5:09 PM

    If possible please provide us with a bit more information about this case.

    What browser do you use?

    Is this related to the initial screenshot attachment (1) or to the image embedding within the post body (2):

    1)

    Unable to attach a screenshot to the forum thread Image 1 Screenshot 30

    2)

    Unable to attach a screenshot to the forum thread Image 2 Screenshot 41

    Thank you.