I have the form loaded on my web page. But no PayPal submission

  • Profile Image
    cjohansen
    Asked on July 22, 2014 at 03:51 PM

    I clicked the Submit button and get a "Thank You!" page but the Submit button did not take me to Pay Pal and I checked their site and it does not have my submission.

    All the items I checked have $0 for testing purposes.  Don't imagine it's the problem but who knows.

    How do I get this submitted to Pay Pal?

    thanks

  • Profile Image
    david
    Answered on July 22, 2014 at 05:02 PM

    Hi,

    If there is no cost, the form does not redirect to Paypal as there is no payment to collect.  If I set one of your fields to cost 0.01 then it does indeed redirect me to Paypal:

    Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!