I have the form loaded on my web page. But no PayPal submission

  • cjohansen
    Asked on July 22, 2014 at 3:51 PM

    I clicked the Submit button and get a "Thank You!" page but the Submit button did not take me to Pay Pal and I checked their site and it does not have my submission.

    All the items I checked have $0 for testing purposes.  Don't imagine it's the problem but who knows.

    How do I get this submitted to Pay Pal?

    thanks

    Page URL: http://www.westerncandyconference.org/TEST-registrationForm-TEST.html
  • David JotForm Support
    Replied on July 22, 2014 at 5:02 PM

    Hi,

    If there is no cost, the form does not redirect to Paypal as there is no payment to collect.  If I set one of your fields to cost 0.01 then it does indeed redirect me to Paypal:

    I have the form loaded on my web page Screenshot 30

    I have the form loaded on my web page Screenshot 41

    Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!