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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Non Secure Form on Google site forcing SSL submissions

    Asked by ahsraidersxc on July 22, 2014 at 04:28 PM

    Got a notice my form will be shut down cause over 10 secure uses.  Is it possible to embed the form in a google site without it being secure so I can have 100 submissions a month?

    I think I edited the form so that it is no longer secure.  Is it possible to keep this form and avoid shut down?  A rookie error on my part.  

    Please check my form to make sure it is no longer secure and that I can have 100 submissions per month.  

    We actually have zero submissions - all the submissions were just testing it out.  Possible to delete those.  

    Any and all help greatly appreciated!



    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on July 22, 2014 at 08:29 PM

    I have reset your SSL submission counter. I also did the same for the regular submissions counter.

    However, let me tell you that Google Site, will force your account to go through our SSL servers even though you use the HTTP version of the form.

    If you reach the SSL limit or any other limit, you will have to upgrade.

    Kind regards.

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    Answered by ahsraidersxc on July 22, 2014 at 09:16 PM

    So basically I cannot use your form unless I pay for the service?  What a shame. 

    Does anyone have a work-around for this?  Non-profit with no funds for automated form when paper could suffice. 

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    JotForm Support Manager

    Answered by Jeanette on July 22, 2014 at 10:51 PM

    Your account counters are reset to zero, you can use the service now.

    If you are expecting more than 10 submissions, then alternatively, you can put your non-SSL form to the Google Sites using 3rd party Embed Gadget.

    1. Go to your site.

    2. Switch to Edit mode.

    3. Open "Insert Menu" Select "More gadgets" at the bottom.

    4. Select "Embed Gadget".

    5. Put your form iFrame embedding code, adjust gadget width and height, then press OK.

    Please feel free to contact us if you need any further assistance.

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    Answered by ahsraidersxc on July 23, 2014 at 12:21 AM

    Thank you for your advice.  I did try what you indicated above, as I saw it also posted for others online.  However, I find that the screen shows blank when I follow the directions above.  I can see the frame of the gadget but no contents. 

    I think this fix worked in the past but it looks like many users are indicating that google is forcing SSL.  Have you utilized this fix lately?

    Thank you for hanging in there with me to try and work around this issue and be able to use your service!


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    JotForm Support Manager

    Answered by Jeanette on July 23, 2014 at 01:38 AM

    Yes, after checking further, now a days, this workaround doesn't work.

    Sorry, but the only way around would be to either switch to another hosting service, or upgrade your account once you hit the SSL limit.

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    Answered by steelneil81 on July 23, 2014 at 07:33 AM

    When opening your google site page, remove the 's' from the https://

    If I remember correctly, there used to be an option to remove this permenantly in the page options

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    Answered by steelneil81 on July 23, 2014 at 07:36 AM

    Ignore that. Just tried it and it didn't work.

    It is because of that 's' that it submits it securely. The only way around it is to have another domain direct you there that isn't secure