Premium account not working

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    Asked on July 22, 2014 at 04:42 PM

    Hello, I upgraded to a premium account in December 2013, yet I just received a message that I will soon exceed my monthly 10 payments.

    Here is a receipt for my upgrade.


    Please advise.

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    Answered on July 22, 2014 at 07:31 PM

    Such subscription was purchased on behalf of another account username execdir865 (geo****, that is why your account hollylistens is now reaching the limit, as it was still on free status. 

    To resolve the problem, I've linked the subscription to the correct account.