- jenlochAsked on July 22, 2014 at 05:05 PM
When integrated with Google Spreadsheets, I want the form data to enter into the correct columns in the spreadsheet, but I also want to add other columns to that same spreadsheet for our internal use. For instance these are customers creating a Return Merchandise Authorization and I want to add a column to record if/when we've received their returned item. Can I add other columns in the spreadsheet and will it still work correctly, or will the form data not enter into the spreadsheet correctly if I do that?
- JotForm Support ManagerJeanetteAnswered on July 22, 2014 at 11:43 PM
I just made some test too see if it won't brake the integration, and as far as I can see, it doesn't
So, it should work with no problem
- jenlochAnswered on July 23, 2014 at 03:37 PM
I created a test form to test it, and it is not working. Once I added a new column as the first column and submitted the form again, the submissions are not going into the form now.
- JotForm SupportdavidAnswered on July 23, 2014 at 04:42 PM
As my colleague stated, it does break the integration, but it could be causing errors when trying to forward the data when it finds a new field in the spreadsheet where it expected a different one. I would try removing and re-doing the integration once the spreadsheet is fully setup. If this still does not work, please let us know and we will be happy to look into this further.
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