What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email from filler instead of jotforms?

    Asked by robertjp on July 23, 2014 at 07:45 AM

    When setting up the email function on a form, is there anyway to setup a form received from the fillers email address instead of jotforms so I have a record of who sent the form? Thank you.

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    JotForm Support

    Answered by Welvin on July 23, 2014 at 09:13 AM


    Yes, that is possible. All you need to do is to add Mandrill's SMTP to your form. Please kindly check this guide: http://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    Let us know if you have further questions.


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    JotForm Developer

    Answered by hasan on July 23, 2014 at 09:54 AM


    Although it is possible as my colleague said, we're not suggests using this feature after recent technical changes that Hotmail and Yahoo made. These changes prevents sending emails "from" any address.

    They did that changes because of some security reasons and it seems like many other email providers will follow their changes. Currently, we are closely follow their news.

    If you really need to use this feature, please keep JotForm open or use our Google Chrome extension, JotForm Notifier.

    Have a nice day!

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    Answered by theo fewell  on June 16, 2015 at 07:39 AM


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    Answered by Boris on June 16, 2015 at 09:58 AM

    @Theo, please open a new thread if you need any assistance, and kindly describe your query in more detail. We will be happy to assist you if we can, in your own thread.

    Thank you.