What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Contact Form not working ?

    Asked by LezBarber on July 23, 2014 at 09:53 AM


    I have added a contact form to my website but it doesn't work. Meaning after pressing contact us no e-mails received.

    I am using Weebly and i have checked your Q & A pages on how to insert code using iframe. I have done this and nothing coming though to my email address.

    Also i have tested my email address on your email alert and it works just fine.

    I have also tried the embed code, html code, And everything on your codes to inset onto my webpage.

    My website is www.spotlightlanzarote.com  i have added your form as a 2nd contact page new shown on the last tab if you would like to try it for yourself.

    I hope you can help.

    Many thanks.

    Lez Barber

    Page URL:

  • Profile Image

    Answered by LezBarber on July 23, 2014 at 10:16 AM

    It works now.

    You have to change the email alerts page to No-reply.

    Works fine now.

    Hope this will help others 

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    JotForm Support

    Answered by EltonCris on July 23, 2014 at 11:28 AM

    Glad to hear you've managed to resolve the problem.