What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What exactly does the montly limit of 100MB mean?

    Asked by Danya on August 26, 2011 at 01:26 PM

    Hi I was just wondering - for the free account - what exactly does 100 mb available space mean? Is this per month? How much space would a form usually take up? I need to have a form with probably 6 text feilds than 2 uploads (less than 2 mb) but I'm concered that will reach the limit too quickly... Any additional info would be great. Thanks!

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    JotForm Support

    Answered by NeilVicente on August 27, 2011 at 02:53 AM

    Hi,

    The 100MB storage limitation for free accounts refers to the space taken by the files uploaded on your forms. This limit is not a per month basis but rather a maximum capacity for your account.

    In the event that your account reaches this limit, your forms will be disabled for the remaining days of the month. It will get re-enabled on the succeeding month, but only if you keep your storage below the limit by deleting submissions that contain uploaded files.

    A good habit to prevent your forms from getting disabled is to regularly check your account status and  to delete submissions with large files. You may integrate a form with Dropbox anyway, so you can have a backup of these submissions and file uploads.

    Click here to learn about Dropbox integration.

    Hope you find this answer useful. Let us know if you have further questions. Thanks!


    Neil

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    Answered by ciees on September 26, 2012 at 07:29 PM

    Let's imagine that I reach the 1000 submmisions in 20 days. Could I pay again in that moment to re-activate the service for another 1000 new more submmisions ?. Thank you

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    JotForm Support

    Answered by Rodjit on September 26, 2012 at 07:43 PM

    @ciees,

    We're sorry but no, we don't have reactivation option or plan, once you reach your monthly submissions limit on your Premium Subscription, it is either you have to wait for the next month or upgrade to Professional subcription.

    Thanks