What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Login/Authorize does not Work if you are not already logged in

    Asked by Lostdogsmn on July 23, 2014 at 12:10 PM

    Also, is there a way you can give me a chart on my form usage per month for the last year? I'm wondering how close we are to maxing out and if the 10,000 per month is the way to go, or if we think we can get by with the 1000 per month that we are currently on?

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    JotForm Support

    Answered by KadeJM on July 23, 2014 at 12:19 PM

    It's possible to keep track of your Monthly Usage. Alternatively, we also have various statistical methods such as our SubMaster App or Submission History Chart to help you track it better.

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    Answered by Lostdogsmn on July 23, 2014 at 01:11 PM
    I cant open any of that :(
    Is it free?
    ...
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    JotForm Support

    Answered by Kiran on July 23, 2014 at 01:41 PM

    Yes. They are free to use. All you need to authorize your JotForm account and then pick your required form to see the usage statistics. Could you try using the following URL to check the app?

    http://subhistory.jotform.io/

    Hope this works for you. If the issue persists, please get back to us by replying to this post. We are happy to assist you further.

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    Answered by Lostdogsmn on July 23, 2014 at 02:31 PM
    Nope, cant get that open in chrome or explorer. Can you send me another way?
    Or just add it for me?
    ...
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    JotForm Support

    Answered by Mike_T on July 23, 2014 at 03:08 PM

    To be able to use these Apps you will need to login to your JotForm account first.

    Please try the following:

    1) Login at http://www.jotform.com/

    2) Use the Apps:

    http://submaster.jotform.io/

    http://subhistory.jotform.io/

    If you need any further assistance on this, please let us know. Thank you.

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    Answered by Lostdogsmn on July 23, 2014 at 09:31 PM
    That last one, where I can enter a date range, I let run for 3 hours and it
    never finished. I wanted from Jan 1 to today, to see how many forms per
    month we use.
    Can you help me?




    ...
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    JotForm Support

    Answered by alp_deniz on June 09, 2015 at 11:28 PM

    The problem had been fixed.

    Thank you very much for your notification