What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by cpscenter  on July 23, 2014 at 01:30 PM

    We're not getting password requests through lost password ppor email cps@cps.center

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    JotForm Support

    Answered by david on July 23, 2014 at 02:19 PM


    The email address you have associated with your account is not a proper one.  Our record show that the address is "cps@cps.center".  Is this the correct email address or do you have another that we could set your account to?  Our system is attempting to send the reset email, it is just not going through properly.  Let us know and we will be happy to assist you further.

    Thank you for using Jotform!