What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the client need to set up an account with paypal in order to pay by credit card?

    Asked by cjohansen on July 23, 2014 at 04:08 PM

    Another question, Does the client need to set up an account with paypal in order to pay by credit card?  There are only two options - 1) pay with my paypal account or 2) create a paypal account.

    I thought that in the screens I have seen there was another option just to pay with credit card - no paypal account needed.

    ????That last one is the one I want - pay by credit card and no account needed

    Any way to do that?

    PayPal Optional
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    JotForm Support

    Answered by Mike_T on July 23, 2014 at 05:36 PM

    Let me please inform you, that the PayPal account is not required for PayPal credit card payments.

    However, you will need to make sure that a 'PayPal Account Optional' is not disabled on your PayPal account.

    Profile -> My Selling Tools -> Website preferences -> PayPal Account Optional.

    Please feel free to contact us if you need any further assistance.

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    Answered by cjohansen on July 23, 2014 at 06:34 PM

    That option is not listed on my Website preferences.

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    JotForm Support

    Answered by BDAVID on July 23, 2014 at 09:51 PM

    This feature is available to Premier and Business account holders only. If you got one of these accounts, and you still don't see the option, you should contact Paypal support.