What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I view those people who have signed-up to become a member or our site?

    Asked by apesathe on July 23, 2014 at 04:27 PM

    We have a Member/Registration Form page where people can sign up but we are unable to view the people who have registered. When we click on the "inbox" image it says we have to log in to JotForm and when we do we still can't find the form (it doesn't seem to exist). You can see this two issues from the screenshot I've uploaded below.

    Page URL:
    http://wraplearningcollab.com/

    Screenshot
    site registration form JotForm find inbox
  • Profile Image
    JotForm Support

    Answered by Kiran on July 23, 2014 at 06:58 PM

    I see that you are experiencing issues to access your forms. I am able to see that there forms in your account. This seems to be a caching issue on your pc. Please follow the steps provided in the document provided below to clear the form :

    How-to-Clear-your-Form-Cache 

    To clear the browser cache, please follow the steps provided in http://www.wikihow.com/Clear-Your-Browser's-Cache (Please copy and paste the URL in a new tab or window)

    Now, please login to your account and you should be able to see your forms. If the issue still persists, please get back to us. We are happy to assist you further.

  • Profile Image
    JotForm Support

    Answered by Kiran on July 23, 2014 at 07:02 PM

    After logging into your account, How-to-view-Submissions should be helpful to if you want to view the the people who have registered. If you have any other questions, please reply to this post for further assistance.