Jot Form Gone!

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    Ben
    Asked on July 23, 2014 at 06:29 PM

    Hi,

     

    Ive been doing some adjustments to my site and my jotform has gone. the code is in place but the form wont appear, does anyone know why this might be?

     

    Ben

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    steve
    Answered on July 23, 2014 at 09:23 PM

    Hello,

    I checked your site and see that it uses a secure connection https. When the page loads it gets this error, since you used the insecure version of the JotForm embed code:

    This is easy to fix. Just log into JotForm, and select the secure version of the embed code and refresh the page.

    Note that secure submissions are limited to 10/month for free accounts, as opposed to 100/mo for non secure submissions.

    Here's an FAQ on setting it up:

    https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Please let us know if you have further assistance restoring the form to the page.

    Kind Regards

     

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    myjoe
    Answered on July 24, 2014 at 05:02 AM

    Thanks! All sorted now

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    ashwin_d
    Answered on July 24, 2014 at 07:59 AM

    Hello myjoe,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issues are now sorted out.

    Do get back to us if you have any questions.

    Thank you!