What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jot Form Gone!

    Asked by Ben on July 23, 2014 at 06:29 PM

    Hi,

     

    Ive been doing some adjustments to my site and my jotform has gone. the code is in place but the form wont appear, does anyone know why this might be?

     

    Ben

    Page URL:
    https://www.hogroastbbq.com/contact.html

    JotForm site and secure
  • Profile Image
    JotForm Support

    Answered by steve on July 23, 2014 at 09:23 PM

    Hello,

    I checked your site and see that it uses a secure connection https. When the page loads it gets this error, since you used the insecure version of the JotForm embed code:

    This is easy to fix. Just log into JotForm, and select the secure version of the embed code and refresh the page.

    Note that secure submissions are limited to 10/month for free accounts, as opposed to 100/mo for non secure submissions.

    Here's an FAQ on setting it up:

    https://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Please let us know if you have further assistance restoring the form to the page.

    Kind Regards

     

  • Profile Image

    Answered by myjoe on July 24, 2014 at 05:02 AM

    Thanks! All sorted now

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 24, 2014 at 07:59 AM

    Hello myjoe,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issues are now sorted out.

    Do get back to us if you have any questions.

    Thank you!