What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please explain the plan specifications

    Asked by Greg Turner on July 23, 2014 at 07:34 PM

    I also want to know ( I am new to this so bear with me) can you break down what is meant by:

    1.) Monthly Submissions, SSL Secure Submissions, Receive Payments....Is this how many time someone uses this form on my site?

    2.) Available Space.... Is this how much space I have for forms?

    3.) Sub-user Accounts.... What is this?

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    JotForm Support

    Answered by steve on July 23, 2014 at 10:06 PM

    Hello,

    Thanks for the inquiry.

    1.) Monthly Submissions, SSL Secure Submissions, Receive Payments....Is this how many time someone uses this form on my site?

    Monthly submissions are regular submission to the forms in your account. These will work on a non secure website. Our free accounts include 100/mo. If you go over, you have the option to upgrade, or to wait until it resets at the beginning of the following month.

    SSL Secure submissions are secure submission are when you need to embed your form on a secure URL. This is one that contains an https at the beginning.

    Receiving payments are when you set up a payment widget within your forms. So if you plan on setting up a PayPal or Stripe payment system, every time someone sends payment it would count against this.

    2.) Available Space.... Is this how much space I have for forms?

    Available space is for when you set up file uploads. Each time a user submits the form with a file upload, it counts against this limit.

    3.) Sub-user Accounts.... What is this?

    If you would like to share your forms with other people, you can set up sub user accounts. You can limit their access or limit the forms they can access from your account.

    Hope that resolves your questions. Please let us know if you need anything else.

    Regards