Help with PayPal Pro

  • Profile Image
    bishopredwood
    Asked on July 23, 2014 at 08:22 PM

    I can not get the Paypal to work in the widget for jotform.com. When the customer clicks the "buy now  button" for Paypal it does not forward the visitor to authorization/authentication page for visitor to put in the Paypal information for payment. 

     

    http://jotform.us/form/41968244221151

     

    Thank you for your help fixing this problem.  

  • Profile Image
    steve
    Answered on July 23, 2014 at 10:25 PM

    Hello,

    I checked the form and it's missing a submit button. Please add that and it should forward the user to complete the payment. I tested it and it seemed to work.

    I don't see a buy now button on the form, so perhaps it used to exist and has since been removed.

    Another thing I noticed, one of the shirt sizes doesn't have a shipping fee associated with it. You may have intended to have added it in.

    Please let us know if adding the submit button resolves your issue, or if you need further assistance.

    Thanks!