Try to print and it failed

  • icomworks
    Asked on July 23, 2014 at 8:28 PM
    .try to print and it failed on your site. 
  • Steve VP of Sales Operations
    Replied on July 23, 2014 at 10:42 PM

    Hello,

    Can you provide more information on what you're trying to do? I believe you're trying to print submissions from the submissions view:

    Try to print and it failed Image 1 Screenshot 20

    I just tried that on my end and it worked just fine. I noticed another inquiry with the same question, so it's possible there is an issue. Can you let us know the browser and operating system you're using, as well as the form ID that you're trying to print? Also, please try clearing your browser cache and trying again.

    Let us know if that resolves it, or if not, then please send the additional information so we can look into this further.

    Kind Regards

  • icomworks
    Replied on July 24, 2014 at 1:41 AM
    Ok will try another browser
    On Wednesday, July 23, 2014, JotForm Support Forum <
    noreply@jotform.com> wrote:
    ...
  • Ashwin JotForm Support
    Replied on July 24, 2014 at 6:01 AM

    Hello icomworks,

    Do try to use another browser and see if that solves your problem.

    Do get back to us if the issue persists.

    Thank you!