What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having issues with saving submissions

    Asked by Growinguphealthy on July 23, 2014 at 09:14 PM

    Good Evening.

    I am trying to save my submissions.  

    In the past I was able to select print and then save as PDF but now I get an error on the screen

    I would like to be able to save my submissions rather soon.

     

    Thanks

    Screenshot
    Submissions print select thanks
  • Profile Image

    Answered by gori-mathew on July 24, 2014 at 01:15 AM

     

    Thank you for contacting us.

    I have tested and I could make the download. Are you experiencing this difficulty on more than one browser? 

    I kindly ask you to clear your browser's cache in order to see if it solves the issue.

    Please get back to us if the problem persists.

    Thank you