What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change an email I'm receiving orders to?

    Asked by mandarinaguy on July 24, 2014 at 07:47 AM



    I have this purchase order implemented to my website


    I'm (at the moment) receiving inquiries to an email that I registered with. As I don't want to use that email for my business but a different one, please tell me where and how can I change that.

    I tried with EMAIL SETTINGS under my ORDER BUTTON, but seem I couldn't change that. Please explain how can I do it.

    Thank you very much and btw, you created on awesome service that I will gladly pay for in the near future.

    Best regards

    Kris (Croatia)

    Page URL:

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    Answered by Carina on July 24, 2014 at 09:50 AM

    Hello Kris

    Thank you so much for your beautiful feedback. It makes us very happy to know that you enjoy using Jotform. 

    Regarding your question, the email notifications add by default, the email address associated with the Jotform account. 

    To change the email receiving the submitted form, you must edit the email notification and type the preferred email address in the "Recipient E-Mail" field:

    Let us know if we can be of more assistance.
    Thank you.