How can I change an email I'm receiving orders to?

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    Asked on July 24, 2014 at 07:47 AM



    I have this purchase order implemented to my website

    I'm (at the moment) receiving inquiries to an email that I registered with. As I don't want to use that email for my business but a different one, please tell me where and how can I change that.

    I tried with EMAIL SETTINGS under my ORDER BUTTON, but seem I couldn't change that. Please explain how can I do it.

    Thank you very much and btw, you created on awesome service that I will gladly pay for in the near future.

    Best regards

    Kris (Croatia)

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    Answered on July 24, 2014 at 09:50 AM

    Hello Kris

    Thank you so much for your beautiful feedback. It makes us very happy to know that you enjoy using Jotform. 

    Regarding your question, the email notifications add by default, the email address associated with the Jotform account. 

    To change the email receiving the submitted form, you must edit the email notification and type the preferred email address in the "Recipient E-Mail" field:

    Let us know if we can be of more assistance.
    Thank you.