What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields extent past the form

    Asked by lafleurdesign on July 24, 2014 at 10:59 AM

    Hello,

    I have created a simple contact form, but for some reason, it looks different for my client than it does on my computer. The form needs to be narrow, so I adjusted the width in the settings. 

    Also, the "Comments" box is always a different size than the other fields. How can I make them all the same?

    I have attached a photo my client sent of what she is seeing, and the url of the page.

    Thank you for your help!

     

    Page URL:
    http://apg1.businesscatalyst.com/apg-dual-fuel-gliders.html

    Screenshot
    contact form simple contact form size settings
  • Profile Image
    JotForm Support

    Answered by david on July 24, 2014 at 12:13 PM

    Hi,

    I checked you website and everything appears fine to me:

    However sometimes formatting on different machines and different browsers can be all over the place.  If you would like to greatly cut down on this, I would recommend using the iFrame embed method, rather that the javascript embed method.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Using this method will greatly reduce any formatting or script related issues that your users may be experiencing.

    Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!