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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embed in Wordpress with SSL stamp

    Asked by fpcomputers on July 24, 2014 at 12:48 PM

    I integrate my form in wordpress with the iFrame settings and also checked the secure box.

    Only I can't see the secure stamp on the form.

    Please help,

     

    Fred W

    Page URL:
    http://www.fpcomputers.eu/contact-2-2/

    SSL secure
  • Profile Image
    JotForm Support

    Answered by Kiran on July 24, 2014 at 02:36 PM

    I see that the form has been embedded with SSL feature. Please see the screenshot below :

    However, if you want to have place SSL image you can always place it on the form by following the steps below :

    1. Click on Image from Form Tools menu to place an image

    2. Choose the option Security Certificate Seal and click on Next

    3. Click on Add Seal to add the SSL Image to your form and then click on Close

    4. You should be now able to see the SSL certificate image on your form. 

    Hope this answers your enquiry. Please get back to us if you need further assistance. We are happy to assist you further.

  • Profile Image
    JotForm Support

    Answered by jonathan on July 24, 2014 at 02:40 PM

    Hi,

    From what I can see in your website , the embedded form is not using the secure or https URL.

     

    Please refer to this user guide on -How-can-I-receive-SSL-Submissions

    The correct SSL URL of the embedded form should have been like this

    https://secure.jotformeu.com/form/30851124475350

     

    Please re-embed the form following the SSL guide.

    Inform us if issue persist even after doing this.

     

    Thanks!