What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How is it possible that required fields are received empty?

    Asked by Ricbob on July 25, 2014 at 07:07 AM

    I am receiving forms with fields that I have stipulated 'required' - empty.

    Am I missing something?



    Page URL:

  • Profile Image

    Answered by jedcadorna on July 25, 2014 at 08:42 AM

    Try to re-embed your form with an Iframe code there might be a conflict with your webpage script and the embed code. Also, I notice that you are using a field with incorrect validation for example your "Your Email" field's validation is set to "None". If you set this to "None" user will be able to submit none email format so I suggest that you change this to "Email" or you can just use the email field under "Quick Tools" section.