What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my subscription

    Asked by jewishness on July 25, 2014 at 09:23 AM

    We are closing down our division and will need to cancel our monthly fee...please do this for us

     

    Jewishness

    777333

     

    Jake@Jewishness.com

    617 965 2244

    monthly fee and fee
  • Profile Image
    JotForm Support

    Answered by KadeJM on July 25, 2014 at 09:54 AM

    I checked on this and found that your subscription ended back on 10/11/13 due to non-payment which was over a year ago. This was because of a problem with your card at the time so we were unable to rebill you then to continue your subscription. Anyway, there's no need to worry since this has already been cancelled. Also, remember if you need service again you may upgrade at any time.